bcaji Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how bcaji ("bcaji", "we", "us", "our") collects, uses, stores, and discloses personal information about users ("you", "your") who access or use the bcaji website at bcaji.org and all associated gaming services, betting markets, and platform features. This Policy forms part of your agreement with bcaji and should be read alongside our Terms and Conditions.

By registering an account or continuing to use bcaji, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not consent to this Policy, you must not create an account or use bcaji's services. We may update this Policy from time to time; continued use of bcaji following any update constitutes acceptance of the revised Policy.

bcaji collects personal information that is necessary to provide its gaming services, verify player identity, process financial transactions, and meet its legal and regulatory obligations. The categories of personal information we may collect include:

bcaji uses the personal information we collect for the following purposes, each of which is grounded in a legitimate legal basis:

bcaji processes your personal information on the following legal grounds: (a) contractual necessity — processing is required to perform our contract with you, which includes providing account services, processing transactions, and resolving disputes; (b) legal obligation — we are required by applicable law to collect and retain certain categories of personal data, particularly for anti-money laundering (AML) compliance and KYC verification; (c) legitimate interests — where processing serves bcaji's legitimate business interests such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your fundamental rights; and (d) consent — where you have given specific, informed consent to a particular use of your data, for example receiving marketing communications.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent will not affect the lawfulness of processing carried out prior to the withdrawal.

bcaji does not sell your personal data. We may share your personal information with third parties only in the following limited circumstances:

bcaji retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy applicable legal, accounting, and reporting requirements. The minimum retention periods that apply to player account data are determined by anti-money laundering legislation and related financial regulations, which typically require transaction records and identity verification documents to be retained for a minimum of five (5) years following the closure of the relevant account or the completion of the final transaction, whichever is later.

Where personal data is no longer required for any lawful purpose, bcaji will delete or anonymise it in a secure manner. If you request deletion of your account and there are no overriding legal obligations preventing deletion, bcaji will initiate the deletion process within a reasonable timeframe and confirm completion to you.

bcaji uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device when you visit a website. bcaji uses the following types of cookies: (a) Strictly necessary cookies — these are essential for the platform to function correctly and cannot be disabled. They enable core functionality such as session management, login state persistence, and security token validation. (b) Analytics cookies — these help us understand how players use the platform so we can improve it. We use anonymised, aggregated analytics data and do not use this data to identify individual users.

bcaji does not use advertising cookies, retargeting pixels, or cross-site tracking technologies. You can control cookie settings through your browser. Note that disabling strictly necessary cookies may prevent the platform from functioning correctly. By continuing to use bcaji with cookies enabled, you consent to our use of cookies as described in this section.

bcaji implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data transmitted between your device and bcaji's servers; access controls that restrict internal access to personal data on a need-to-know basis; secure password hashing and salting protocols; regular security audits and penetration testing of the platform's infrastructure; and staff training on data handling and security obligations.

Despite these measures, no system connected to the internet can be guaranteed to be completely secure against all possible attacks. If you become aware of any suspected security vulnerability or unauthorised access to your bcaji account, please contact our support team immediately at [email protected]. You must never share your bcaji login credentials with anyone, including bcaji staff. We will never ask for your password.

As a user of bcaji, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to valid requests within a reasonable timeframe. Please note that some rights may be limited by applicable legal obligations.

To exercise any of the above rights, please email [email protected] with your full name, registered email address, and a clear description of your request. We may need to verify your identity before processing your request. There is no charge for exercising your data rights unless requests are manifestly unfounded or excessive.

bcaji's platform incorporates games and content from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These providers operate under their own terms of service and privacy policies. bcaji is not responsible for the data practices of third-party game providers. When you play a game hosted by a third-party provider, that provider may independently collect technical data such as your session identifier and game activity in order to deliver the game and ensure its integrity.

bcaji's website does not contain links to external third-party websites. All navigation within the platform remains within bcaji.org. If you arrive at bcaji from an external source, please be aware that bcaji is not responsible for the privacy practices of the referring website.

bcaji reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will endeavour to provide advance notice to registered users via the platform or by email. The effective date of the current version of this Policy is displayed at the top of this page. Your continued use of bcaji following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how we are protecting your information.